Toku Expands Compliance Footprint with New Taiwan Presence, Strengthening APAC-Wide Service Delivery
We’re proud to share that our portfolio company Toku, Asia Pacific’s leading AI-powered 360° customer experience (CX) platform, has announced the establishment of its new branch in Taiwan, further strengthening its infrastructure and compliance capabilities to support multinational enterprises operating across the region.
This strategic expansion enables Toku to deliver even greater regional service coverage, regulatory compliance, and operational excellence – key priorities for enterprises navigating the increasingly complex communications landscape across APAC.
The new Taiwan branch will serve as a foundation for deeper local partnerships with system integrators and channel partners, establishing a network of certified expertise within the market. This approach enhances Toku’s responsiveness and ability to deliver localized implementation, support, and maintenance services.
The move follows Toku’s recent expansions into Malaysia, Vietnam, Hong Kong, and South Korea, reinforcing its position as a regional leader in enterprise communications and a trusted partner for scalable CX transformation.
As a portfolio company of Tembusu Partners, Toku’s continued growth underscores the strength of Singapore’s innovation ecosystem and its ability to produce regional champions with global ambition.
Read the full announcement here.
About Toku
Headquartered in Singapore, Toku empowers enterprises to elevate customer experiences with innovative, cloud-based communications and engagement solutions. Leveraging its expertise in the APAC region and an expanding global reach, Toku’s modular 360° CX platform features an Integrated Contact Centre, Programmable APIs, and Generative AI capabilities, including transcription, summarisation, conversation analytics, and virtual agents. Designed to integrate seamlessly with customer data and business processes, Toku’s solutions streamline interactions and drive scalable growth. Trusted by leading brands, Toku helps organisations achieve optimised outcomes and deepen customer relationships.
