Singapore’s AI-Powered Customer Experience Platform Toku Launches First SGX IPO of 2026
We are pleased to share that our portfolio company Toku, a Singapore-incorporated AI-powered customer experience (CX) platform, has registered its offer document in connection with its proposed initial public offering and listing on the Catalist Board of the Singapore Exchange.
Toku is set to become the first company to list on the SGX in 2026, a significant milestone for both the company and Singapore’s technology ecosystem.
Founded in 2017, Toku builds cloud-native CX infrastructure designed specifically for complex, multi-market environments. Its end-to-end 360° CX platform enables enterprises to orchestrate customer interactions across voice, chat, email and digital channels, while navigating diverse regulatory, linguistic and infrastructure requirements. The platform integrates AI capabilities such as transcription, summarisation, sentiment analysis and conversation analytics, delivering high accuracy across multilingual markets.
Today, Toku serves enterprise and public-sector clients across 34 countries spanning Asia Pacific, Latin America, the Middle East and North Africa. By maintaining full ownership of its technology stack, from carrier-grade connectivity through to AI applications and professional services, the company is able to innovate rapidly while ensuring enterprise-grade security, compliance and reliability.
The proposed listing is expected to support Toku’s next phase of growth, including continued investment in AI research and development, expansion of its partner ecosystem, and entry into new strategic markets.
We congratulate the Toku team on this important milestone and look forward to supporting their continued journey as they scale a globally relevant, Singapore-built enterprise technology platform.
About Toku
Headquartered in Singapore, Toku empowers enterprises to elevate customer experiences with innovative, cloud-based communications and engagement solutions. Leveraging its expertise in the APAC region and an expanding global reach, Toku’s modular 360° CX platform features an Integrated Contact Centre, Programmable APIs, and Generative AI capabilities, including transcription, summarisation, conversation analytics, and virtual agents. Designed to integrate seamlessly with customer data and business processes, Toku’s solutions streamline interactions and drive scalable growth. Trusted by leading brands, Toku helps organisations achieve optimised outcomes and deepen customer relationships.
Read more here: https://toku.co/press/toku-launches-ipo/
This publication has not been reviewed by the Monetary Authority of Singapore. The issuer is solely responsible for the content of this announcement.
