Toku Raises USD 5 Million Series A to Help APAC Businesses Accelerate Digital Transformation Plans
Toku, Asia Pacific’s dedicated cloud communications provider has announced completion of a $5 million Series A funding round. The round was led by Delivery Hero-backed DX Ventures, with continued participation from Tembusu Partners and Neptune Invest Asia. Funds will be used to enhance its product capabilities and coverage, to further simplify digital transformation for the region’s businesses.
As much as 10% of IT budgets will be dedicated to cloud spending by 2023 as organisations adapt to the new post-pandemic normal. But for APAC businesses, a lack of organisational readiness and complex local regulatory frameworks make cloud migration a major headache. That’s where Toku comes in, leveraging local expertise and a comprehensive cloud technology stack to enable fuss-free communication from anywhere on any device, as well as seamless integrations with existing business applications including Microsoft Teams, HubSpot and Salesforce.
The success of the funding round is recognition of Toku’s strong growth since 2018 and an understanding that online communication channels are only becoming more crucial to businesses – both for customer engagement and hybrid working. It also underlines the belief among Toku’s backers in the company’s ambitious expansion plans, which involves new strategic partnerships and further development of its hosted contact centre (CCaaS) solution during the next 18 months.
The CCaaS offering is part of the next stage in Toku’s evolution, to build an all-in-one platform for all its customers’ communications needs incorporating CPaaS, UCaaS and CCaaS functionality, native telco connectivity and communication APIs.
“As the only native APAC player in our category, we’re committed to supporting the region’s businesses at every stage of the digital transformation journey with cloud solutions to drive customer engagement and support hybrid working,” said Thomas Laboulle, Founder and CEO of Toku. “Customer and employee experience are two of the biggest value drivers for businesses today, so it’s impossible to overstate the importance of providing seamless interactions across locations, devices and platforms. With this funding, we can help businesses do just that by expanding our product capabilities and scaling to cover more of the region’s ever-changing communications landscape.”
Read the press release here, and more about Toku’s journey here.
Toku Raises USD 5 Million Series A to Help APAC Businesses Accelerate Digital Transformation Plans
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